Terms and conditions of service



Conditions for buying a ticket through the online store boattrip.ru

Ticket refund policy for passengers

Conditions for the exchange of an invitation card

Rules of conduct on board

Terms of use

Privacy Policy

 
The seller of goods and services presented on the BoatTrip.ru website is:
 
ИП Кузнецов Андрей Петрович
Юридич. адрес: Санкт-Петербург, Бестужевская, 36-48
Почтовый адрес: Санкт-Петербург, 13-я линия В.О., д. 6-8, БЦ "Голицын" офис 66
Свидетельство № 304780432800167
ИНН 780400593066
Расч. счет № 40802810255000009127
Корр. счёт № 30101810500000000653
В СЕВЕРО-ЗАПАДНЫЙ БАНК ПАО СБЕРБАНК г. Санкт-Петербург
БИК 044030653
Тел.(812)647-00-17
 

Payment Methods


Dear guest!
You can pay for your order online, using the proposed payment methods, through the processing center of PJSC SBERBANK.

For payment (entering your card details), you will be redirected to the payment gateway of PJSC SBERBANK. The connection with the payment gateway and the transfer of information is carried out in a secure mode using the SSL encryption protocol. If your bank supports the technology of secure online payments Verified By Visa, MasterCard SecureCode, MIR Accept, J-Secure, you may also need to enter a special password to make a payment.

This site supports 256-bit encryption. The confidentiality of the reported personal information is provided by PJSC SBERBANK.
The entered information will not be provided to third parties, except as provided by the legislation of the Russian Federation. Payments by bank cards are carried out in strict accordance with the requirements of the payment systems MIR, Visa Int., MasterCard Europe Sprl, JCB. After successful payment, an electronic check with the necessary information about the order made and the method of payment will be sent to the e-mail you specified.

If you have any questions about a completed payment, you can contact the technical support service of the SBERBANK processing center by calling 900 (the number for free calls from mobile phones in the Russian Federation).
 

Licenses of "Astra Marine" Group of Companies:


Transportation license LLC "Nevskaya liniya otdyha"
License for the sale of alcoholic products LLC "Stella"
Transportation license LLC "Peterhof Express"

The liability of the carrier is insured by AlfaStrakhovanie JSC Compulsory insurance of the carrier's civil liability for causing harm to life, health, property of passengers No. ALFX22027073470000 dated 03/12/2020.
Address of AlfaStrakhovanie JSC: 190013, St. Petersburg, Moskovsky pr. 60/129. Lit. B, BC Senator room. 503.

The possibility of boarding passengers using wheelchairs must be agreed in advance by calling +7(812)426-17-17